1. Introduction
This Shipping Policy explains how we process, ship, and deliver orders placed on purepolishpro.store, plus related returns and refunds.
2. Order Processing
All orders undergo a production and handling phase.
Processing Time: 1–2 business days Monday–Friday
Orders received after our daily cut‑off time 2 PM EST begin processing the next business day.
3. Shipping Methods
We offer free standard shipping on all US orders. No minimum purchase required.
4. Shipping Time
Once processed, packages typically arrive within 3–5 business days Monday–Friday.
No Return Fees
We do not charge any fees for returns — it’s completely free
5. Order Tracking
After your order ships, you’ll receive an email with a tracking number. Use this link to monitor delivery status.
6. Returns & Exchanges
If you’re not completely satisfied, you may return items within 30 business days of delivery. Returned items must be unused and in original packaging.
7. Refunds
Once we receive and inspect your return, refunds are issued to the original payment method within 10 days. You’ll receive confirmation via email.
8. Contact Information
Business name: PUREPOLISH PRO LLC
Tel: +1 (502) 890-9977
Email: support@purepolishpro.store
Address: 1489 Dabra Ct, Radcliff, Kentucky 40160, United States
Hours: 9 AM – 6 PM EST, Monday – Friday